What is mediation? Mediation is an opportunity for those in conflict to safely say to one another why they have come and what they want. It is a voluntary, confidential process facilitated by an impartial mediator that empowers those in conflict to craft an outcome on their own terms. The mediator never makes a judgment in favor of one side and at the expense of the other. The participants themselves actually decide what will happen going forward. Mediation is a skillful, humane, cost-effective, time- and stress-saving way for people in dispute to directly address and transform conflict with one another without going to court.​